F.A.Q
Frequently Asked Questions
We want you to be completely satisfied with your purchase. If you’re not happy with your item, you can return it within 14 days of receipt for a full refund or exchange. Please ensure that the item is in its original condition and packaging.
Yes! We ship to several countries worldwide. During checkout, you can select your shipping destination to see available options and rates. Please note that international orders may be subject to customs fees.
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number on our website or the shipping carrier’s site to monitor your package’s progress.
We accept a variety of payment methods, including credit/debit cards, PayPal, and Alipay. All transactions are secured for your peace of mind.
Yes, most of our products come with a manufacturer’s warranty. The specifics may vary depending on the item, so please check the product description for details. If you have questions about warranties, feel free to reach out to us.
Our customer support team is here to help! You can reach us via email at [email protected], or through our contact form on the website. We aim to respond to all inquiries within 30 hours/days.